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Providing Quality Call Centre Services for Interpretation Companies



Who We Are


Wika understands the crucial role of interpretation & customer service. Language plays a pivotal role, and serves the bridge that connects individuals; transcending culture and barriers.

At Wika, we strive to serve the clients of our partners by providing exceptional customer service, effective communication, cultural sensitivity, trust, and legal compliance while also being empathetic and compassionate.

What We Do

Call Centre

With our comprehensive call centre services, we aim to provide more than mere solutions; we strive to deliver an enriching experience that fosters enduring relationships with your clients. By leveraging our expertise and state-of-the-art technology, we ensure seamless communication and exceptional customer support, tailored to meet the unique needs


Our call center services go beyond mere solutions; they cultivate experiences that forge enduring relationships with your clients.

  • Exceptional Quality

  • Adaptable Staffing Solutions

  • Cost Effective

  • Reliability

  • Swift and Scalable Connections

  • Customised Implementation Processes

  • Accredited and Experienced Interpreters

  • Tailored Certification Programs

  • Dedicated Interpreters for Client Needs

  • Improved Client Satisfaction

  • Virtual Interpretation Solutions

  • Global Call Center Support


Experience seamless communication across languages with our virtual interpretation services. Our skilled interpreters provide instant language support, ensuring clear and accurate communication in any situation. Whether you're conducting business meetings, medical appointments, or legal consultations, trust us to bridge the language gap and facilitate meaningful conversations.

Virtual Assistance

Discover the convenience and efficiency of our over-the-phone virtual assistant services. Our dedicated team is poised to assist you with a wide range of tasks, including scheduling appointments, managing inquiries, and providing personalised support, ensuring that every interaction is handled with professionalism and precision.


Bridging Worlds,

Fostering Understanding

At our core, we are more than just a service provider. We are facilitators of connections and catalysts for understanding. 

All our interpreters have to go through a high level vetting process to assess whether they meet all standards.

Some of the qualifications are;

  • Have HIPAA certification, renewed annually

  • Complete rigorous medical interpretation exam

  • Take 40-hours of interpreter training

  • Hold a college degree

  • Pass a language specific proficiency test

  • Pass a background check


The team

Wika's Team Qualifications

2 years

Minimum experience of our team

40 hrs

Minimum training duration

7.8 years

Current average interprating experience

How Our Call Center Dedicated Interpreters Work

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