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Dedicated Call Center Interpreters

Wika assigns dedicated interpreters to your account or company to provide personalized service that is unique to your requirements and preferences. This personalized approach guarantees consistency and understanding in every interaction.

Over the Phone Interpretation (OPI)

Wika’s OPI provides instant and seamless access to dedicated and certified professional interpreters.

• Wide Range of Languages

• 24/7 Availability

• Customized Solutions

• HIPAA Compliant Calls

• Competitive Price Range

• Pay by the minute for interpretation

• 3-15 seconds to answer calls

Video Remote Interpretation (VRI)

Wika's Solutions VRI is designed to connect our professional dedicated interpreters to your clients. The interpreters are there to facilitate seamless communication and provide high quality service to your client who entrust their care with you.

HOW OUR CALL CENTRE WORK

Wika's Dedicated Call Center Interpreters offer personalised service tailored to your needs, ensuring consistency and understanding in every interaction. Here's how it works:​

  1. Assignment of Interpreters: We match dedicated interpreters to your account based on your needs, ensuring they are best suited to serve your clients.

  2. Seamless Communication: Your dedicated interpreter integrates seamlessly into your team and communication process, guaranteeing smooth and accurate service delivery to your clients.

  3. Confidence in Communication: Clients communicate confidently, knowing our dedicated interpreters are there to assist them with care.

  4. Enhanced Relationships: Our dedicated interpreters contribute to improved client experiences, leading to greater satisfaction and loyalty.

  5. Focus on Core Activities: Entrusting language needs to our interpreters allows you and your clients to focus on your core activities.

VIRTUAL INTERPRETATION SERVICES

Our On-the-Phone (OPI) & Video Remote Interpreting (VPI) services provide instant and seamless access to dedicated and certified professional interpreters.

  • 24/7 Availability

  • HIPAA Complaint calls

  • Pay per Minute

  • Wide range of languages

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